Privacy Policy

Last updated: December 2024

Introduction

Design Mastery Academy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name and preferred name
  • Contact information including phone numbers
  • Professional background and design experience
  • Educational history and qualifications
  • Portfolio samples and creative work submissions
  • Course preferences and learning objectives
  • Payment information for course enrollment
  • Communication preferences and feedback

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and geographical location data
  • Browser type, version, and operating system
  • Device information and screen resolution
  • Pages visited and time spent on each page
  • Referring website and search terms used
  • Date and time of website visits
  • Cookies and similar tracking technologies

Course-Related Information

When you enroll in our courses, we collect information related to your learning progress, assignment submissions, participation in discussions, and assessment results to provide personalized educational experiences.

How We Use Your Information

We use the collected information for various legitimate purposes:

  • Providing and improving our educational services and course content
  • Processing course enrollments and managing student accounts
  • Communicating about courses, schedules, and important updates
  • Personalizing learning experiences and content recommendations
  • Analyzing website usage to enhance user experience
  • Ensuring website security and preventing fraudulent activities
  • Responding to inquiries and providing customer support
  • Conducting research to improve our educational methodology
  • Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in certain limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep information confidential.

Legal Requirements

We may disclose your information when required by law, legal process, litigation, or requests from public and governmental authorities.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection practices
  • Secure backup and disaster recovery procedures
  • Regular updates to security systems and software

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Course-related information may be retained for educational record-keeping purposes, while marketing communications data is retained until you opt out or request deletion.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Right to access your personal information and request copies
  • Right to correct inaccurate or incomplete information
  • Right to request deletion of your personal information
  • Right to restrict or object to certain processing activities
  • Right to data portability in certain circumstances
  • Right to withdraw consent where processing is based on consent
  • Right to opt out of marketing communications
  • Right to file complaints with relevant data protection authorities

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our services are designed for individuals who are at least 16 years old. We do not knowingly collect personal information from children under 16 years of age.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

Marketing Communications

We may send you marketing communications about our courses, events, and services if you have provided consent or if we have a legitimate interest in doing so.

You can opt out of marketing communications at any time by following the unsubscribe instructions in our communications or updating your communication preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Questions or Concerns?

If you have questions about this Privacy Policy or how we handle your personal information, please review our terms of service for additional information about your rights and our practices.